The nuance is lost, but so is the art of argument itself: The point isn't to spark discussion or to hear a different opinion, and it certainly isn't to have your mind changed. Our perspectives get reduced to 280 characters. Elsewhere, the point of posting online is not so much to persuade as to signal-boost. You have to communicate.Įlena Musi, a researcher who has studied argumentation on r/changemyview, says the rules make the community conversation different than other platforms online. You have to respond to replies within three hours, and those responses have to be substantive you can’t just write, “I disagree.” You can't be hostile. You must be genuinely open to changing it. Each post needs a clear title, an explanation of the view, and the reasoning behind it. The foundation for Change a View, as with r/changemyview, is a strict set of rules. So the team replaced the upvote/downvote system with a feature called “shine,” which means “this comment shines a light on the issue for me.” Top comments now appear next to the original post, so you can see not just the topic of the discussion but how people are discussing it. But that system left out the nuance of debate-that your perspective might not be changed so much as modified, or that someone may simply point out something you hadn’t thought of before. Reddit relies on a system of upvotes and downvotes a comment you agree with may earn an upvote, and vice versa.
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It’s also easier to note an illuminating comment, even if it doesn’t warrant a full delta. On Change a View, there's a delta button built right in. On Reddit, you had to either copy-and-paste the Δ symbol or use the corresponding Unicode markup to trigger the bot. But the process of awarding a delta is a lot easier. So we said, let’s shelve that.”Ĭompelling arguments are still rewarded with a Δ symbol, showing exactly when and where someone’s mind was changed. “We wanted to make sure we wouldn’t get in a situation where someone posted a thread and someone else could message them directly and be unkind or hostile or threatening. “We had a conversation early on about private messaging,” says Weeks. There are some thoughtful updates for users, too. And the platform will make use of Jigsaw's comment-ranking engine, called Perspective API, which scores comments to weed out abuse and harassment while taking some of the load off of moderators.
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There's a public mod log, so everyone can see which moderator took which action. There are still moderators on the custom platform, but Turnbull says they're paid for the work they do. The new Change a View website works a little differently. Hey Know-It-Alls! Should I delete my tweets? “We can’t build beyond what Reddit allows us to build.” “That was something we tried to really make a premium feature on the subreddit, but it’s a subreddit,” she says. There's no way for users to see why a post was flagged or removed, whether by a human or by Reddit's AutoModerator feature, and there was no real customer service channel to bring users in touch with the people running the place. Weeks says moderating the platform can be challenging-not just because it's big and full of controversy by design, but because there's not a lot of transparency between users and moderators. Soon after, she was invited to become a moderator. “I had racked up a significant portion of deltas, and that usually gets you on the leaderboard,” she says. Then a law student studying for the bar, Weeks spent hours responding to threads about alimony and elder care, explaining why no, it's not legally feasible to exempt men from child support just because they would've aborted the baby.
Liz Weeks came to sharpen her understanding of family law. Most people come to r/changemyview to exercise their opinions. It's a lighthouse for conversation on the internet. To him, it's not just a forum for interesting conversations. Turnbull sees a world where Change a View helps internet commenters see eye-to-eye, where the platform breaks us out of our online filter bubbles, and where we relearn how to talk to each other online. It borrows the same forum architecture and the same strict set of rules as the subreddit, but the goal isn't just to facilitate debates online.
The new platform is the result of 10 months of hard work by Turnbull and a small team of dedicated moderators, and it was built with the help of a little funding from Jigsaw. There's now a new place on the internet to expand your viewpoint: Change a View, which lives at the domain (and yes, the group swapped the "my" in its name for an "a"). “Had we built CMV from the ground up and hadn’t just fit into the Reddit mold, we would’ve done things differently,” says Turnbull. Eventually, Turnbull started to think that the community had outgrown its home.
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